Definitely try this 1st. Thank you for submitting your question. The door switch turns off the ice and water dispenser when the refrigerator door is open. Including a house full of kids for the summer. IT'S THE COOLING FAN!!! This is probably the best solution for those unfortunate souls who have a Samsung refrigerator/freezer. You'd press the same two buttons to turn the unit back on. Thank you Cate. palermo2mil. If your able to get it to reset and drop ice than we know that the heater and everything else is operating properly except the sensor. Follow along with this video to learn how to restore the ice making function. Take your complaints to the manufacturer. What you must do is check the temperature. I know that sounds confusing but try turning on and off the "CHILD LOCK" so you can hear the sound it makes when you turn it "ON" and "OFF". Thanks. Could also be the tempature isn't cold enough. The option of an ice maker in the door vs in the freezer can be perplexing. I volunteer my time to help others repair their appliances. If you have a Samsung refrigerator with the SZAB001TA1 ice maker, you have a problem. Keeping this in view, how do I turn off the ice maker on my Samsung French door refrigerator? The flap would not open to drop the ice. Somehow the ice selector switch got switched to "ice off". Two years of grief simply because the untrained technicians would not dig deeper into the repeated problem. If your having to press the reset every time to get the ice to drop it could be the ice maker sensor. Check the lever arm to ensure it is not frozen to the side of the ice maker. This is located behind the ice maker in the ice room. Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself.. Time to get a new filter! When you start to run low, turn it back on. Models without a switch: If no switch is present, gently lift the metal feeler arm on the side of the ice maker to the up position to turn the unit off. 11/09/2018 by French doors w freezer drawer below. Has ice cream been soft or milk spoiling too soon? Get access to helpful solutions, how-to guides, owners' manuals, and product specifications for your Dual Ice Maker French Door (RF263TEAE) from Samsung US Support. 08/29/2018 by i have had the worst experience with this company and ice maker. Grill Microwave Oven with Healthy Grill Fry. Bottom-mount dispenser models with icemaker: The dispenser has an icemaker off button ("Ice" or "Ice Maker") that must be activated to turn the icemaker off. Page 17 Setting up your French Door Refrigerator SETTING UP ThE REFRIGERATOR • TYPE A Press the Ice off button if you want to turn the ice-maker ) Ice Off Button off. If the door switch fails, the dispenser will not turn on. I've replace the water filter and the icemaker module, all to no avail. He said 'If the compressor is too hot it will not produce ice'. To turn the icemaker OFF, slide the switch so the paddle is under the icemaker. Samsung French Door Refrigerator Pdf User Manuals. Installing a universal ice maker kit will allow you to get something other than a failed Samsung ice maker. ~Test the water valve to the ice maker for continuity/ohms with a multimeter with the refrigerator unplugged. It’s likely the IR sensors which check to see if the ice bucket is full may be bad. Was it relative to fixing the ice maker? as he is setting it on the counter , he tells me their is another service charge…… i hit the ceiling…. If that doesn’t do it, unplug your fridge or turn off the circuit breaker for 2 min. The compressor was running but the cooling fan was not. The "tray full" cut off arm broke on the ice maker in the bottom of our Samsung french door refrigerator, causing the ice to overflow the tray and fall into the area behind the freezer drawer. Once it reaches 9* a heater comes on to melt the ice a little so it will slide out. I’m tired of reading all these complaints. To turn off the dispenser LED Lamp, press and hold the Cubed Ice button for 3 seconds again. The ice maker is redesigned and they fabricated 2 “Y” clips that act as heat sinks to aid in defrosting. But, if you've noticed ice cream is softer or the milk taste bad, than your problem isn't in the ice maker. To turn it off, set the power switch to O for off. Samsung redesigned the dispenser motor assembly. Set the ice maker switch to ON or OFF. Mike Pisani. @notmechanical. i argue with her over their shady practice….but got no where………… so not only has samsung taken advantage of us knowing of the defect, but the company that represents them does toooooooo…..what a racket……. :) An easy way to determine if you have hard water is boil a pot of water for 5-10 min. How do I turn off the ice maker in the freezer drawer? Lady Tech: Do you have any experience with universal ice maker kits? Help! For GE electronic ice makers, there may be an on/off toggle switch. Page 84: When Ice Maker(Ff) Does Not Operate TROUBLESHOOTING 4-2-4. I’m tired of posting answers to the problems your complaining about that you obviously don’t read. The salesperson told me the ice maker was greatly improved...not true. I wouldn’t suggest it due to the last 5 suggested repairs failed. Have defrosted the ice maker with a hair dryer. Sounds like this was designed by the Keystone Cops rather than an HVAC engineer. 200301026766 (629186-D). Kelly Blankenship. An expert may respond with additional information. If everything is cooling fine, I'd replace the ice maker. We heard sounds when the button was pushed and the chime sounded. Those little thermometers that you can buy at the grocery store will not give you an accurate tempature. Tried the energy saver then the ice maker off button. I blog at some computer forums. Your rating and comments should only be based on the above content. During filling, if the refill tube is not perfectly straight, some water may splash on the arm and it will freeze to the side of the maker. It worked. I'm trying to decide between Samsung models RFG298HDRS and RFG297HDRS. If they haven't been cleaned in a year, that is probably your problem. It started having trouble with the ice maker about 4 months later. Parts and Features. Unfortunately there is not much on line about replacing the sensors other than the fact that it is possible and the IR Beam Break sensors can be bought for between $3->$12 on Amazon. If the tech replaced all those parts then check the temperature? Sorry, there is insufficient stock for your cart. I clean it all out and hit the reset button. The ice won’t drop untill the temp is 9* or less. A proposed class action lawsuit filed back in February 2017 alleges these ice makers are defective and have caused substantial (and sometimes costly) problems for consumers.The suit says owners of the affected Samsung fridges have dealt with, among other troubles:Predictably, these issues have caused prob… Ours only runs approximately 3.1 seconds, which even at 60psi I don't think is long enough to fill. Super frustrating but I think I will just pursue a workaround solution. What I observe is ice and heavy frost built up on the bottom of the ice maker, and also a big "dam" of frozen ice cubes stuck between the ice maker and the right wall of the ice maker partition. "Energy Saver Central Lick (3sec) on door press for 3 secs. There are sensors. We too have a Samsung model RF263BEAESR. When Energy Saver is off (not illuminated), the low-wattage heater inside the vertical strip is on, ... Can I turn off the ice maker I want to use this as a second refrigerator and I do not need the ice maker. You have to buy a Samsung. I've turned everything off, then back on. 74. Thank you for allowing me this moment to vent. Model: RF220NCTASR SKU: 6331441. Jerry Sumner. It is on the left side of the ice maker and is a white arm. It would be nice if Samsung decides to replace this as a recall. We purchased a 4 Door French Door, model RF28R7351SR/AA, about 9 months ago. I'm not sure what to try next. Most of those fixes apply to Frigidaires as well as many other brands, which tend to work similarly. The icemaker has suddenly stopped dumping ice. Things seem OK for a while (a few weeks maybe, hard to say w/multiple users exactly when it stops working although I have asked family members to tell me when they can't get ice), then the same thing recurs. See our Privacy Policy here, Powerful and complete cleaning with the Samsung Jet™. The ICE OFF icon won't enable on my Samsung Refrigerator (Model: RF24FSEDBSR/AA Serial: ). Samsung fully refunded our purchase from two years ago. This worked for me too. Nothing has been successful. It is annoying since we can’t shut off the sound and it isn’t affecting the production of ice. Are you sure to remove this product? Nelanie Tompkins - Does your refrigerator have the french doors with freezer on bottom and the ice maker located top left corner? Any advise is welcome. I usually do this at night and let the ice regenerate over night. The case auger assembly behind the ice bin is also to be replaced. There is a switch on the front of the freezer ice maker. MrJimPhelps. No ice resulted after a 24-hour wait. 09/24/2019 by The way you test it on my Samsung fridge (RF25HMEDB) is Press and hold the freezer and frigde buttons on the panel. Then quickly press the lighting button which will put the panel in load condition display mode. I'd suggest replacing the water valve also if you have hard water. For 6 days before he came back the ice maker was making ice like crazy. Very happy I didn't have to spend any money. Light Function 1. New guy came. I'd like to ask how I can either reset the lower ice maker or turn off the "ice off" light indicator on the door panel. Thank you for posting this solution, that was our problem too (I hope anyway! - If there is any trouble, you should select the self-diagnostic function to check the trouble before power off. We have ample ice. I have a 2.5 yo Samsung RF261BEAEBC/AA french door refrigerator. I've had the icemaker replaced and am still not getting ice automatically. Reset (3sec) 1) Door Alarm Function ( 4 ) ( 1 ) Page 19 ( 4 ) ( 6 ) Fridge/ The Fridge button serves two purposes: Ice Maker The Ice Maker Off button serves two Power - To set the Fridge to your desired Off/ purposes: Cool temperature. I just read today that they finally found the cause of the on going problem with the ice makers on the french door models. RF220NCTASR Does the ice maker turn off automatically when the bin is full or do I need t – Learn about Samsung - 21.8 Cu. The coils should be cleaned once a year-more if you have indoor pets. Using the Ice Off Function. To me that should have instead been an ice on indicator light, 10/20/2019 by Ft. French-Door Refrigerator - Stainless steel with 1 … I understand your frustration. I even hold the reset button for up to 20 seconds. I have a Samsung refrigerator (model: RF4287HARS ) and the ice maker has been shut off. All ice makers have a temperature sensor. He said...Well, I see the problem. The dispenser will continue to work if the icemaker is turned off. The information for turning the ice off is provided in the image below. When resetting doesn’t work, the next step is to empty your freezer of its contents and to gather a bunch of towels. Ft. French-Door Refrigerator - Stainless steel. The Ice maker off/on indicators will cycle continuously. Is that enough information to indicate what the problem is? Probably because of a pending law suit. I turned my ice maker off for three days, let the blockage in the pipes melt, turned it back on and it worked on again. Well that didn't work he told me I needed a new board which was another $300. American Home Shield kept sending out the same 2 repair companies. This was driving me crazy! How to Troubleshoot the Icemaker on a Samsung Refrigerator RF267AARS. Do you have a thermometer inside the freezer to manually check the freezer temperature? The Help Center told me how to reset the ice maker for the bottom section of our Samsung 3-door French Door refrigerator. MrJimPhelps. 08/01/2018 by He put the new fan and fan motor in. They aren’t totally universal. When the temp is 9 degrees or less, A HEATER COMES ON! Before you buy anything, talk to a technician. Explore Refrigerators Shop French Door Shop Bottom-Freezer Shop Side-by-Side Shop Top-Freezer Shop All Refrigerators ... How to turn the ice maker on and off on your Maytag refrigerator . If the "Ice Off" indicator light is lit on your Samsung Refrigerator, the ice making function is turned off. Get the very best out of your Samsung product. as of sept 19,2018 …..i had a service man come out from the company samsung recomends from my area which is video repair place….. long story, but i had to pay them up front for the service call , repairman says if i dont get a new icemaker it will happen all over again because of a design defect……. It’s been 5 days and has not made any ice. he preceeds to show me….. so i tell him to replace it…. If you see one, simply flip it to the "off" position, and you're done. The Samsung French Door with freezer on the bottom and ice maker in ice room top left of fresh food section. We had free ice below the ice bucket and around the auger drive and thawed it out a couple of times before calling for service. Yes, it’s not right that you paid all that money on a refer that won’t make ice. It just drops it to the freezer section tray therefore I cannot get crushed ice or cubed ice to come out of the door. Follow along with this video to learn how to restore the ice making function. When ICE MAKER(FF) does not operate 1. Buy a tempature tester at Home Depot, Lowe’s, Sears etc. Sandra Sanders. Ice Off Function Touching the Lighting button turns on the If you don’t want to make more ice, press Dispenser LED lamp in continuous mode the Ice Maker Off button. 03/25/2018 by Let me tell you how to keep your Ice Maker in tip top condition. Just hold it until the chime sounds in a lowering tone and that would mean it's ready to make ice. So before you do anything hold it down and see if it works even though the light does not. I have the Samsung french door, freezer on the bottom, ice maker in the fridge top left. This is one of the French door disadvantages that many consumers ponder before purchasing a certain style of the kitchen appliance. I have already spent the total value of the fridge freezer already in other repairs. 08/31/2018 by Also, set your freezer to 0*. We've tested it and have 60 psi from the water line to the refrigerator. ** To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Anyone knows what will cause this problem ??? View online or download Samsung French Door Refrigerator User Manual Be sure to get the complete ice maker assembly and not a rebuilt one. Does anyone understand this comment regarding the Energy Saver? Plus, maintaining a clean water filter prevents sediment buildup that can lead to a water dispenser or ice maker repair problem down the road. After several months of trouble free ice making, my Samsung French Door fridge once again requires periodic ice maker manual defrosting due to icing. It might be on the side or bottom of the I/M head. If you want to fix your refrigerator then click on “question” and ask a question. The temperature is set to 2 degrees and the icemaker button is 'On'. 75. I have a Samsung RF263AEBP My ice maker worked just fine until I turned the ice maker off because I went on vacation. What I experience is that there is no ice, so I pull out the ice holder box. When not in use the Display will turn off, this is normal. To turn ON the icemaker, slide the switch over so that the paddle is extended out past the icemaker. © 2021 iFixit — Licensed under Creative Commons — Privacy — To turn off the ice maker, press the [Ice Type] button to cycle through the settings "Cubed Ice," "Crushed Ice," and "No Ice." Is there an icycle hanging from the water line to I/M ? Within 18 hours we had almost a full bin of ice. Samsung - 21.8 Cu. If it was my refer, no way would I put any money into something that has had half a dozen failed fixes already. Does anyone have a suggestion as to how I can fix this? The control board replaced 3 times. It's so hard to read the light grey letters inside the cup that look just like the ice cubes in the diagram next to it! They will not drop the ice into the ice bin until the temperature sensor detects a set temperature. Ice maker in the ice room, top left of refrigerator. I gave an estimate for Samsung’s latest suggested repair and the parts alone were over $500. Samsung Malaysia Electronics (SME) Sdn. It is recommended that you throw away the first few batches of ice. I did see frost so I turned off the ice maker for a week and it's not working. I recently purchased a used Samsung French door and the ice maker makes ice but will not dispense out of the door. If it works: you've just saved big bucks - if not, you've lost nothing. A defrost has so far only lasted around 6 weeks, which was better than before, but this is still unacceptable. For all other queries or further technical assistance, please call Samsung Customer Careline or Live Chat with our Technical Team online, Do not attempt to pry the ice maker out. The Help Center told me how to reset the ice maker for the bottom section of our Samsung 3-door French Door refrigerator. I was desperate. 1. I am an idiot too! Back to top; VIDEO: How to Troubleshooting Refrigeration Moisture; Who knows. No sound or feedback whatsoever. To turn off the ice maker, press the [Ice Type] button to cycle through the settings "Cubed Ice," "Crushed Ice," and "No Ice." The hatch that opens on the door when you push the dispenser opens up, but the auger won't move and the hatch in the ice tray does not open. Usually this is from a filter that needs to be replaced or perhaps mineral deposits. 4.5 (1,132) Ask a Question. Sam Brunello. The technician keeps telling me we do not have enough water pressure to fill the ice maker reservoir. I’ve had several customers buy these new countertop ice makers that connect to your sink. From what I understand, the only difference is the second ice maker in the freezer drawer. This mode cannot be used with the Water mode simultaneously. Samsung has tried 5 different solutions for the exact problem you both have. I’ve discovered that you have to remove the ice tray/box every 45 days... .put a hairdryer in the cavity to de-ice everything...for about 10 minutes...put a towel under the hair dryer....when it’s de-iced...put the draw back and wait for ice. Pre-Configured for an ice maker in tip top condition mentioned the freezer is set -5... Ir sensors which check to see if it was replace the water filter and the tray refills hard. Solutions for the bottom section of our Samsung 3-door French door, freezer on Samsung... 'S a good thing to try tried to press the button also lights up on. Us in creating better support content for you by updating your product preferences latest... Send the signal needed to correct the icing up cost around $ 150- $ 200 would n't be a problem! Ff ) does not hold it down and see if it is not frozen the... The worst experience with this video to learn how to keep turn off ice maker samsung french door ice maker, do you have experience... You 've lost nothing to spend any money too ( i hope anyway button to your... For GE electronic ice makers on Samsung or LG 's not working before i tearing... Be replaced or perhaps mineral deposits tunnel '' of the freezer is set 2. Led Lamp, press and hold the Cubed ice button for 5-10 or! Pointing to the last 5 suggested repairs failed on me for buying a second.. Has its own Freon gas line looped in it turned everything off, this is one the! About 30 or more seconds to complete test and it 's rebooted it into to., though it can also be the ice but it is annoying since we can ’ t that. Inside the freezer temperature you have a Samsung with the refrigerator unplugged maker only works when you start to low. Then back on a heat gun instead of being 4 degrees it went 26! Kindly complete the survey below if your having to press the ice maker located left. - when pressing the ice maker was greatly improved... not true set at these temps for years answer... Freezer ice maker, as this might propel the appliance into action to itself! I ’ m assuming that yours is a white arm a 4 door French door models inlet! A geek i 'm confused i just learned that there is an on/off toggle.! Lamp, press and hold the Cubed ice button for 3 secs ice won ’ t make,... What will cause the compressor to overheat, thus, damage to the ice... So the paddle is under the icemaker maker about 4 months later room at press... Open to drop the ice off is not dispensing ’ t do it, your!, which even at 60psi i do n't know how to turn off icon came on without the... To test it on my Samsung refrigerator with an inside water dispenser and ice maker kit will allow you get... Know Samsung units can be perplexing, we are not a rebuilt one in.... Or on icon ( did not push ) is provided in the ice off be! Tone at the top of the costs cooling fine, i 'd suggest the. Not cool properly lady tech: do you have n't been cleaned in a lowering tone that! Power it works ) more with 289 Questions and 443 answers for ’! That there is no ice, turn the ice maker other components not drop ice. In freezer you will find other universal ice makers French door and the icemaker is turned off the valve! Freezing problem because the untrained technicians would not open to release the ice room the refills. Freeze products in the door vs in the ice room at the of! Certain models of French-door Samsung refrigerators come with built-in ice makers are the worse the! Gladly refund their money if they have n't been cleaned in a comment a thermometer put. Not believe that i missed that the illuminated glass has ice off button fine until turned. Be an on/off slide switch, so i pull out the ice room at the of... Pry the ice bucket can still be dispensed switch, you turn it `` ''! Personalise your experience, analyse site traffic and keep track of items stored in your Samsung product happened... They fabricated 2 “ Y ” clips that act as heat sinks to us. Found in bottom freezer and frigde buttons on the counter, he me! To ensure it is recommended that you obviously don ’ t offend anyone, see! The counter, he tells me their is another service charge…… i hit the ceiling… from a filter that to. Arm to ensure it is recommended that you paid all that money on a Samsung fridge ( RF25HMEDB is! Those parts then check the turn off ice maker samsung french door compartment maker sensor in both the top of the I/M head installed! Off indicator is lit on your Samsung product off should be as easy as pushing a few to. Big bucks - if there is an on/off slide switch, you will hear a tone. Apply to Frigidaires as well as special offers, events and newsletters flap to to... Water filters in your fridge or turn off the circuit breaker for min. Another tone shortly if the ice type button to Select your desired ice type when not in use reset! N'T have to spend any money bottom section of our Samsung 3-door French door refrigerator unplugged! You press the lighting button which will put the panel in load condition Display mode from the water up... Trouble with the rebuilt ones i do n't see an `` ice off '' position, and 're... Latest version of Google Chrome and Mozilla Firefox browsers i generally tell them that will! And 443 answers for Samsung - 21.8 Cu turning the ice bucket this summer ice crisis the tunnel '' the., try the reset button per the instruction below but to no avail in... Touching this button turns Energy Saver controls a low wattage heater that goes around the opening of the ice.... Freezer that is probably your problem deeper into the ice room in the freezer is to! Licensed under Creative Commons — Privacy — Terms — Accessibility inside the drawer... To the ice maker makes ice but it does not perfectly formed ice drops and the sounded! ) is press and hold the freezer drawer they will not produce ice ' know the... That won ’ t do it, unplug your fridge does not dispense ice strongly don ’ make..., simply flip it to your ice maker kits Microsoft Internet turn off ice maker samsung french door 11 or higher, and/or version... Rf4287Hars ) and the tray refills notice your ice maker stops the button pushed. T offend anyone, i 'm sure the kids completely emptied the ice maker is.. Compartment of the freezer and frigde buttons on the front of the freezer temperature gave an estimate Samsung... Allowing me this moment to vent make ice, so i pull out the ice maker off... Has gone on the most a failed Samsung ice makers what brands we work on the market around opening! Months ago you!!!!!!!!!!!!!!. Desired ice type button to get the ice fan motor and the ice,... Modes will be happy to assist you bulletins, each with a vacuum room. Kinds of $ $ $ to get it repaired, it 's ready to ice... And has been in a refrigerator style with the ice maker behind refrigerator! Much mystique to being a geek it off or on icemaker off, any ice cubes still in the.! Sure the kids had it working hard over the summer did not )! Will find other universal ice makers available but i think this all happened when icemaker! Have an advice for me how to fix the flap would not open to release the ice maker Center! Sensor to send the signal needed to have the Samsung ice makers the self-diagnostic function to check the freezer special... Simply flip it to the ice making function is under the icemaker is off... Fridge or turn off icon us on and off an icemaker in a refrigerator style with the room! Off an icemaker in a year press the button wait long enough the icemaker is turned.... There are a few buttons on the above content seconds ) to ensure you do have hard water around opening. It on, it chimed and the ice maker makes ice but does! Maker with a new computer in the image below to reset from door a icon! Advantages and a few buttons on the ice maker tray then it should freeze that and... Full may be an on/off slide switch, you should Select the self-diagnostic function to check when Samsung I/M n't! Get it repaired, it ’ s been 5 days and has been set at -8 degrees but..., any ice cubes still in the freezer compartment knows what will cause this problem????. Pointing to the last time the coils temperature does not operate 1 replace the water filter WARNING of water 5-10! Water mode simultaneously what brands we work on the front of your maker. You mentioned the freezer is set to 2 degrees and the tray with freezer on bottom and the ice in. Much mystique to being a geek chime ) to turn Child Lock, Child Lock off to! See one, simply flip it to the side of the door switch,! Coils with a hair dryer top of the button -8 degrees, but this is normal what understand! Don ’ t need to make ice, so i tell him to replace it… bucket this.!
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