I'm new to this app, but once I've installed I had this problem. CAM software powered Smart Device V2 for 3x Fan channels with Max 10 W per channel output,2x RGB LED port support up to 4x HUE 2 addressable LED strips or 5x Aer RGB or Aer RGB 2 fans: Compatibility: CPU Cooler: 165 mm GPU: 381 mm PSU: N/A The HUE 2 and the Smart Device V2 are not the same. As a bonus step, if you have any HUE+ generation lighting products, try removing both LED strips from the Smart Device. Please refer to the article "How do I mount my GPU vertically with the H500i?" NZXT H510 Elite Mid-Tower Case Review NZXT's refreshed H-series lineup has landed, with the H510 Elite just below the H710i at the top of the product stack. If you need assistance with additional troubleshooting or have any further questions, please contact our, When using your system’s optimized settings for performance, you will get great temperatures but at the cost of having a louder system. If not, then the Smart Device may be the problem instead. Besides LED strips, Aer RGB 2 fans are the best way to add lighting to your PC. If the embedded LED strip still does not light up, then the LED strips will need to be replaced. The H series features design improvements including a re-designed SSD tray, flush tempered glass mounting and numerous fine adjustments for a smarter build experience. When using your system’s optimized settings for performance, you will get great temperatures but at the cost of having a louder system. You can contact the Customer Support Team for a replacement. For reference, here’s an example Amazon listing: https://amzn.to/2RobGjC. Still, I would very much like to support the HUE 2 as well. Can I use the AER Trim product with the stock case fans? My I/O Front Panel Connectors Do Not Fit Into My Motherboard. If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. From there, follow the instructions in CAM under the Adaptive Noise Reduction tab. Next, turn your system on and the remaining fans should start spinning. ... New to this, is Gigabyte compatibility progressing? If the lighting still does not come on with a different controller, then it is safe to assume that the RGB product is defective. The NZXT Smart Device V2 is a HUE 2 variant of the original Smart Device fan and LED controller, that ships with NZXT's cases released in mid-2019 including the H510 Elite, H510i, H710i, and H210i. OpenRGB NZXT Smart Device V2 loading problem. Optimizing system performance vs. noise with Adaptive Noise Reduction. The NZXT H710i chassis represents an incremental update to the original H700i with an improved Smart Device, different 2.5" HDD cages along with a few subtle internal modifications, and an updated I/O. Am I Missing Something? For reference, our H-series cases include our Aer F fans. Confirm that CAM detects the Smart Device under the Drivers tab and check to be sure that the Lighting tab appears in CAM as well. Can the Smart Device Support the Second Generation of NZXT HUE Lighting Devices? The Adaptive Noise Reduction, on the other hand, will find the best balance for temperatures and sound to further enhance your gaming experience. Even though the frame may have been around for a few years now, it still looks as sleek as ever. If this is the case, you need to disconnect that fan from the Smart Device. Reboot CAM and/or your PC after this to see if the embedded LED strip lights up properly on its own. The Smart Device v2 is an RGB and Fan Controller included within our "i" series cases such as the H210i, H510i, and H710i. The LED strip on top of the case + NZXT underglow connected to the 2nd RGB channel of the Smart Device. However, the HUE 2 is compatible with the first generation of NZXT lighting devices: HUE+ LED Strips and original AER RGB fans. The H500i is capable of supporting a vertical GPU mount. If you are having problems with this product and your RGB fans are not lighting up, this article will help you troubleshoot this. Smart Device V2 con dos canales de iluminación RGB de HUE 2 y tres canales de ventilación. How Many Case Fans Can the Smart Device Support? However, the HUE 2 is compatible with the first generation of NZXT lighting devices: HUE+ LED … There's even a chance that some of what has been developed for the Smart Device V2 (see #52) can be shared with the HUE 2. Kit de tendido de cables patentado con canales y correas preinstaladas para una gestión de cables intuitiva y fácil. Bug Report. The new Smart Device 2 includes two HUE 2 RGB lighting channels, and three fan channels that support 0dB modes for voltage-regulated or PWM fans. They will not work with the stock case fans in the H-series cases. Next, please verify if your RGB products are recognized under the Smart Device v2 in CAM (example found below). If you are experiencing issues with your Smart Device fans not spinning up we recommend you check the specifications on those fans. The Smart Device is not compatible with our HUE 2 line of lighting products, including the Aer RGB 2 fans. First, uninstall CAM from your PC. The included Smart Device can control LED lighting for any of our first-generation LED products in the same line as our HUE+. USB 3.1 tipo A y USB 3.1 Gen 2 compatibles con conectores USB-C en el panel frontal. If you are having problems with this product and your RGB fans are not lighting up, this article will help you troubleshoot this. SMART DEVICE V2: Includes a faster microprocessor for NZXT CAM-powered control of two HUE 2 RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. What is the Difference Between the Standard Version and I-Version of the H-Series Cases? The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two HUE 2 RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. Troubleshooting problems with RGB power and the Smart Device v2 (H710i), Troubleshooting problems with fan power and the Smart Device v2 (H710i), Troubleshooting problems with front I/O ports on the H710, Installing NZXT RGB Underglow to your H710i. The Smart Device is capable of handling LED lighting settings and fan control through our CAM software. If a fan exceeds this threshold it will trigger the fail-safe the Grid has and shut off all fans. Additionally, the Smart Device v2 has two RGB channels on them, so try switching your RGB devices to the other available channel (or swap the connectors if you have RGB devices occupying both connectors). Welcome! Through the LED channel, the Smart Device can support up to 4 HUE+ Led Strips. Be sure that the SATA or Molex power is properly connected as it is what provides power to the LED strips. If the RGB devices still are not working, if possible, try using a different connector from the RGB product to the controller. Anyway, I notice the "Smart Device V2" included with the NZXT has two LED headers and they appear to be 4-pin. Exceeding 10W will result in a buggy or inconsistent performance, and/or total shutdown of the channel or device. Make sure that the white arrow on the end of the connection cable between the two LED strips is aligned with the “5V” label on the flexible LED strip. While we do not supply this part, it is very common on third-party hardware sites. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two HUE 2 RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. Try removing the flexible LED strip from the lighting channel, leaving only the embedded (hard) strip. If you are using any extension cables check those as well. It is prudent to unplug and reattach these cables, to ensure that they have a good connection. Devices such as the Smart Device V2, RGB & Fan Controller, Grid V3, Kraken X2 Coolers, Kraken Z3 Coolers, and any of our NZXT N7 Motherboards can control fan speeds for devices connected … Each fan channel of the Smart Device can support up to 10W of power. Using a standard Mini USB to the USB data cable, connect your Kraken cooler to a functioning USB port on the front or rear I/O of your system. Unfortunately, the AER trim only works with the AER P and AER F fans offered individually. If possible, use a driver cleaning program to ensure that the relevant drivers for your Smart Device are also removed. CAM is only able to control fan speeds via a compatible NZXT fan controller. How many fans your Smart Device is able to support depends on the wattage of the fans. Hue+ LED Strips Not Recognized/Not Lighting up Properly. Specifically, ensure that the USB and SATA power cables are properly connected. We'd be more than happy to send one to you! If they do not spin, please contact our Customer Support Team for further assistance. The Smart Device is only included in the i-version of the H-Series cases. Does anyone know if third-party 4-pin RGB fans would be compatible with the Smart Device, or does it have to be NZXT fans? Connect the Smart Device to your CPU_FAN header. The AER P and AER F fans are available for purchase here: How Do I Mount My GPU Vertically With The H500i? Smart Device v2 con dos canales HUE 2 RGB y tres canales de ventilación Conectores USB 3.1 tipo A y USB 3.1 Gen 2 compatibles con USB-C en el panel frontal Kit de enrutamiento de cables patentado con canales y correas preinstalados para una gestión de cables intuitiva y sencilla. The Smart Device found in the i-version of the H-series cases will not be able to support the second generation of the NZXT HUE lighting devices (including the Aer RGB 2 fans). Ensure that the Smart Device has power by checking to see if your fans are powered, and make sure that the white single LED is active on the Smart Device itself when the PC is powered back on. If the lighting does come on when connected to a different controller please contact our customer service team for further assistance. For all Kraken coolers, the USB cable included supports Mini USB. Features List. It is possible to use the ANR mode without doing this, but it will usually prompt a CPU Fan error on bootup. The Adaptive Noise Reduction, on the other hand, will find the best balance for temperatures and sound to further enhance your gaming experience. NZXT Smart Device V2 - CAM powered: Compatibility: CPU Cooler: 165 mm GPU: 325 mm PSU: 311 mm Wait 10 seconds and disconnect the fan. After this, reinstall the latest version of CAM. Check if all the strips are properly aligned. The Smart Device found in the i-version of the H-series cases will not be able to support the second generation of the NZXT HUE lighting devices (including the Aer RGB 2 fans). Is the Smart Device from NZXT a fail or is it kinda cool? If you have an H-series case and are in need of this breakout cable, please contact our Customer Support Team to request this part. If swapping the connectors fixes the issue for one of the RGB devices, then the controller is likely defective, please contact our customer service team for further assistance. All 4 RGB fans daisy-chained, connected to one RGB channel on the Smart Device V2. Smart Device v2 with two HUE 2 RGB lighting and three-fan channels (Includes one RGB LED strip) USB 3.1 Type-A and USB 3.1 Gen 2-compatible USB-C connectors on the front panel; The LED Strips Connected To My Smart Device Is Not Lighting Up/Lighting Up in Abnormal Colors. The breakout cable should be found in the accessory box included with your H-Series case. In order for our cases to be used with certain AMD and smaller manufacturer's motherboards, we have a breakout adapter cable that will detach the Intel F-panel port pin convention into separate pins. However, the H500i does not include a 90-degree PCIe riser, which is necessary for a vertical GPU mount. Just a … Yes. The new Smart Device V2 includes a faster microprocessor for NZXT CAM-powered control of two HUE 2 RGB lighting channels and three fan channels that support either voltage regulated or PWM fans. It provides two HUE 2 lighting channels and three independent fan channels with standard 4 … The USB 3.1 Gen 2-compatible USB-C connector on the front panel makes it easier than ever to connect smartphones, high-speed external storage, and the latest peripherals to your PC. Mode Support The following support tables use the following symbols to indicate levels of support for the given device. The new Smart Device V2 includes a faster microprocessor providing NZXT CAM-powered control of two RGB Lighting & Fan Control channels, and three fan channels that support either voltage regulated or PWM fans. How Many LED Strips Can The Smart Device Support? The Smart Device supports up to ten watts (10W) of power draw per channel. Can the Smart Device support AER RGB fans? To do so, firstly reconnect the SATA power connector connected to your PSU. And does Machine Learning have a place when it comes to optimising your PC? I’m really confused about the RGB connections especially from the case fans to the Smart Device. The H210i includes the NZXT Smart Device v2, powering the built-in RGB light strips and case fans. Connect one of the HUE+ generation products (with appropriate cable from HUE+) to the Lighting channel of the Smart Device. These devices cannot be connected in tandem with one another through the LED port. You can use the Smart Device for either Aer RGB fans OR for LED Strips. The arrow on the connection cable should be pointed to the +5V on the strip. If your device is an M22, X42, X52, X62, X72, Hue Plus, Hue 2, Hue 2 Ambient, Grid v2, or Grid V3, then we can test the USB cable. Hi! The 120mm version of this fan uses 2.16W per fan, and the 140mm version uses 3.84W per fan. If you have any other questions, feel free to contact our Customer Support Team! If you don't have anymore usb 2.0 headers on your motherboard then get the nzxt internal usb hub or the thermal take internal usb hub. your username. your password If used for Aer RGB fans, you can connect up to 5 at once to the LED port. If you have a project or product that is compatible with OpenRGB, you may use the above OpenRGB Compatible badge on your project/product page. The main issue I had was the cable management. You should search for a internal usb 2.0 cable and once you find it, plug it in your motherboards usb 2.0 header. CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. Case: NZXT H510i with Smart Device v2 and built-in RGB strips Case fans: 2x NZXT Aer RGB 2 AIO cooler: NZXT Kraken x52 Mobo: ROG Strix H370-F Other: NZXT RGB Hue 2 under LED strips. If you can confirm the power connectors are all functional, then you likely need a replacement for your lighting controller. The latter comes in the recent H[257]10(i| Elite) cases and roughly is a hybrid between a HUE 2 and a Grid+. If this does not work, try connecting the cable to a different port on your power supply. The primary difference between the i-version and the standard version of these cases is the inclusion of our Smart Device in the i-version along with preinstalled LED strips. If you are using a HUE+, Smart Device, or N7 Z370 and our CAM software is able to detect the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting steps: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. To do so, first power down your system fully and turn off your power supply. As such, each fan channel of the Smart Device can control up to four 120mm fans, or two 140mm fans. If your RGB products are not visible in our CAM software and not lighting up, reconnect them to the controller to verify connectivity. With your PC powered down, check the cable connections to your case’s Smart Device. You can try using a different power connector on your power supply to see if the port on the power supply is working correctly. H-Series cases the I-Version of the case, you need to disconnect that fan from Smart! 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