We need to hear what they say about the damage. Recent recommendations regarding this business are as follows: "don't use this ⦠(one of your choosing that you trust.). Of course, if you're litigious, you can file a suit. This is a corporate entity and they'll should do anything to correct the situation to escape bad press. How do you think about the answers? They swapped the engine with one from a salvage yard that had less miles. I 100% believe that it was the mechanics fault that this happened. Check oil level again. Friend of mine had walmart put in a new battery and they hooked it up reversed. See what they say and then report here. You've got to prove facts in court. If that doesn't work then it's time to lawyer up. A graduated cylinder is calibrated to 1 mL. If you aren't satisfied call Honda explain what happened and get them involved. no oil and no oil filter. There was nothing wrong with my engine. It wasn't a chain, but a local auto shop. Sue the balls off Goodyear. If you're unsure the last time your car had an oil change or service, we recommend either a Full or Major Service. The Car Doctor works hard to gain the trust and business of their local communities in Palo Alto & Mountain View, California. So this is actually about my brothers car but I'm trying to help him out as much as i can. There are many options of where to go when itâs time to get your carâs oil changed, including dealers, general repair shops, chain repair shops and âquick lubeâ shops that specialize in oil changes. Get everything thus far in writing. One of the things they did, was a routine oil change. To what place should you record the measurement? And get your car towed from there and to another mechanic asap. First off, I LOVE that I can stay in my vehicle for an oil change especially when I have my pet or my baby! About 3k in damages (they covered it after it was towed to toyota). 'Buckle up,' ex-DHS chief warns after Capitol attack, Pelosi: House 'will proceed' to impeachment of Trump, Pro trainer banned for giving horse a racist name, Kamala Harris's new Vogue cover shoot is causing a stir, Coach K on 'insurrection': 'They need to be prosecuted', John Reilly, 'General Hospital' alum, dies at 84, Employers fire workers identified as Capitol rioters, In Dec. call, Trump pressured Ga. official to 'find the fraud', Star golfer apologizes after muttering antigay slur, Couple who won $1M lotto gave $1K to grocery workers, Police: Man shoots 7 in series of Chicago-area attacks. Even if it were #3, I'd be doing careful inspections to make sure it wasn't "manufactured" damage. Make them aware what happened and that you want to see the oil that comes out. Generally if no noise is heard everything should be fine. Nothing but "he said/she said" controversy. Remembe businesses have insurance as well. The technician looked up the oil change interval on his computer and said it was either 5,000 or 7,500 miles depending on how we drove the car. Now my brother doesn't have a car and is having to find rides just to get to work. Press question mark to learn the rest of the keyboard shortcuts. But if the oil is below the minimum mark, you need to add oil. I just bought my Honda CR-V last year brand new and got it's oil changed for the second time at the dealership before going on a road trip from WI to NC. Somewhere in OH after driving 600 miles on it, my wife (who was driving at the time) and I started noticing noises at lower RPMs (like a diesel engine) - after hearing it a few times I noticed the low engine oil light on and we pulled over immediately. I'd bet quite a bit this was the first thing they did when it arrived. My sister had a great Geo prism back in the day that toasted because of the same thing. After changing the oil again, there was no problem getting to NC or driving back to WI. Have your brother have his oil change history for the last 12 months if possible. Got an oil change on a Tuesday. Drain plug came out and all your oil drained out. I think it's utterly astounding that people can be convinced/persuaded that "coincidences" just happen when major issues happen literally an hour or a day after routine service. Pro tip: If youâre on asphalt, place squares of plywood under the jack stands for support. To hire a lawyer and sue for damages which you will have to prove and you can't. It has been draining oil. When your car's on the lift for an oil change, other wear items such as brake pads, coolant, tires, and shocks can also be assessed and possibly replaced. He called GoodYear and they had a tow truck pick it up. Them saying they might not pay to fix (PA) ... NEVER take your car to the auto center at wal mart, or any chain oil place. My question is this, has anyone ever taken there car to Jiffy Lube, paid for an oil change ($74.99 synthetic oil since my car has over 200,000 miles on it) and received an oil drain? Oil changes are simple and inexpensive, and one of the most important things you can do to keep your car from aging prematurely. I would hazard a guess that a good chunk of drivers don't even know how to check their oil level. Talk to the service manager or the General Manager. Is there anything that we could do so that GoodYear can pay for what they did. And yet, one Consumerist reader now faces nearly $3,000 in repairs to her SUV because som⦠I drive 30 miles after i pick it up and the engine lost most of its power by the time i reached my mechanic. Plus, when your engine oil is clean, it is that much better at absorbing other dirty engine debris that is created when you drive. 2003 Ford F150 4.6L: Leaking Plugs Question? I don't know much about cars but If the engine is locked, i believe that the car is practically totaled. So the next time you do get an oil change make damn sure to check the oil level before you leave the lot, park on top of a cardboard piece and check for drips in the morning. All i know as of right now is that the mechanics are trying to charge him $2,800 for a used engine and for labour. After leaving the parking lot, my car starts to smoke heavily & decrease in speed. That way down the road any problems can be negotiated. He'll fight it because his insurance carrier won't pay up too easily. Your oil pressure ranges from zero to low while the light is on and wonât reach the proper pressure until your oil filter fills up. They screwed up and should take responsibilty for the damage to your engine. I am in desperate need of some advice on what to do. You need to change it on a regular basis. Ha! Picking the right one is a matter of balancing convenience, quality and cost. All this just for a simple oil change. The rest are typically kids with tool boxes being supervised, when possible, by the other two. Or two miles. They also greeted me when I pulled up and set the expectation on my wait time which helped manage my ⦠How to Change Your Oil It can be a dirty job but someone's got to do itâat least once every 6 to 12 months, or 5,000 to 7,500 miles that is. they wont give you a new car but are responsible to fix yours if any damage occured. Here's what to do. Change Oil Promptly. My brother explained that he has never had a problem with his engine before hand and suddenly this happened after he got an oil change. Cliffs: Highway roadkill accident destroys my radiator and the "shelf" it sits on. If they won't do anything to help you call the corporate or district managers office. For this reason, it is widely accepted that a carâs oil filter should be changed at the same time as an oil change. I went in for an oil changed and a few hours later when i was driving down a busy road when my car just shut down on me. First time i ever go to walmart to get an oil change. P.S. Chalk this one up to a lesson learned the hard way. Consider a high-mileage oil for older vehicles. they have insurance for things like that. Once a case is opened its completely out of the stores hands. If he gives you any more problems just go over his head and talk to his manager. sorry if I posted in the wrong subreddit! I also enjoy learning about the ins and outs of my car. EDIT: My brother is currently at work so whenever he gets off I will put up so more information. Regularly changing the oil of your car means that your car reduces it emissions by a considerable amount. Tell him to try and be nice but firm. Upon inspection, the tower went under my vehicle and saw that the oil drain plug was missing & my oil leaked out of my vehicle. The store will have the number and they cannot say no if you request the number. Parts of car broken. I read this soooo often that, while I understand why people use places like this instead of DIY, there is no way I'd leave their lot without checking the oil level myself. Unless they had a vehicle with a leak or that burned it, and someone specifically showed them hey check here like this add more like this, then a lot of car owners don't even know where their hood release is (speaking from experience working shitty oil change places when younger). I file a claim and get it fixed up. Take 5 Oil Change Overview. Youâre doing the right thing. Receive car back on a Monday. The mechanic who did the change may have even dumped it in without anyone else noticing to cover himself. The only thing I am worried is the shop will not be honest and try and say it has oil or it was his fault. Unscrew the plug and quickly pull it out and away from the oil stream. Car handled 30 highway miles that day without a problem. The oil pressure light on your dashboard should go out in 10 or 15 seconds (or if your vehicle has an oil pressure gauge, the needle should move off of âLowâ). I brought my vehicle into a local Walmart Auto last week for a simple oil change. The lack of oil may have done major damage to your engine. Clean the drain plug and install a new gasket (if required). If you run the car engine whilst its parked for an hour will it charge the battery? I don't recall the exact details, but the mechanic that did the oil change (maybe a new guy?) Oil change. Oil changes were once dictated by miles driven. An oil change seems like a pretty simple procedure, at least as far as automotive maintenance is concerned. This is due to running on cleaner oil that has less dirt and debris that come out in your exhaust fumes. Best Place for an Oil Change â Without Being Ripped Off. And how many miles? Replacing timing belt based on mileage or age? If it's plausible then sorry, bro needs to buy a new engine. About a week ago, he took his car to GoodYear (probably the worst place to take it to) just to simply get an oil change. Is there an easy way to unplug the electrical from the purge valve. But that's a huge cost, with no guarantee of winning. They screwed it up and failed to put the drain plug in properly and it fell out a ⦠They destroyed my car, resulting in a 3,500$ repair cost. I was like "duh" for having kids at their first job work on your car for even the simplest shit. Our Interim Service includes up to 47 additional checks including wheels, tyres, brakes and steering and suspension to ensure your car is safe and reliable. You can sign in to vote the answer. As for the mess that changing the oil makes â I just put a valve on my carâs oil pan. Either forgot to put oil or didn't put the plug in correctly. Under scenarios 1 and 2 they are buying you a new engine. NTB would not change my oil and said to take it back to the place who changed my oil last. That will indicate whether the engine has been damaged badly or not. The fluid breaks downs over time and isnât able to constantly provide the necessary lubrication and protection your engine needs. Go get your oil changed at a independent facility. The easiest way to change the oil in a car is to put your car on car ramps that way you donât have to mess around with jacking up your car and putting it on jack stands. Sure, you could disassemble the motor now, measure the pieces and cite the manufacturer's tolerance. Under scenario 3 have them show you the damage on the car that caused the oil to drain out. New vehicles usually require a change of oil every 6,000 miles or six months. Shit happens we're humans and make mistakes. Please help me out, anything is very appreciated. My brother also got a picture of the oil that was leaking from his car. It also bothers me that you can bring your car in for a repair, and you're on the hook for fixes that aren't relevant to what is actually wrong. Hey I used to work for a retail chain very similar to Goodyear. The second dealership will have to testify to the facts that he saw. Corporate should send out a private 3rd party investigator to assess the damage and make a determination. If they throw in 4 quarts of oil, you're gonna have a hell of a time trying to prove it had no oil in it. The very next day his car started shaking really bad so he pulled it over to the nearest spot to make sure everything was okay. Jack up the car, set the jack stands in place, and lower the car. After checking the oil and finding there was less than a quart of oil in the car, we added oil and had to stay over night in Cleveland before we could take it to the local dealership. I got an oil change from Jiffy Lube on 1/16/2015. I've always said the worst place to take your car for minor maintenance is the dealer. What kind of car? No one can tell if your motor will last 20,000 miles or two million miles. honestly if you pulled over the second the low oil pressure light came on, you should be fine, as long as you didnt drive it until you put oil in it. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Economics force dealers to have 1 or 2 qualified mechanics on site. Drove 2-3 miles and the car stopped. They changed the oil free of charge and discovered that the filter was not tightened well enough because a piece of "Honda bond" was caught in between. Here is my dilemma, I have read a lot of the prior posts and reviews from other people having issues with Jiffy Lube. Talk to the service manager or the General Manager. Fuck. On November 3rd 2020, I, Agustin **, went for a routine oil change with my work vehicle at my neighborhood Walmart. More like over 2hrs. Make sure yoi have the reciept from the dealer who added the oil and filter. If the top of the oil âstreakâ is between the two marks or within the crosshatched area, the level is fine. Under scenario 3 have them show you the damage on the car that caused the oil to drain out. Lucky for you, it's one you can easily do yourself. Depending on the vehicle and oil, the time between oil changes could range from 3,000 to 10,000 miles. Also, the technicians were very mannerable and prompt once I was in the bay. My son had the oil changed at a oil change place well the oil filter came off and now the motor is messed up what can i - Answered by a verified Auto Mechanic ... paid for an oil change at a speddy type oil chage car wash. Or can we sue them?? He checked is oil and realized that it was completely empty after he had just gotten it changed! I hole your brother has some sort of proof that the oil was changed regularly. The Easiest Way To Change Oil In A Car. The tow truck driver could be a outside witness. Donât rev up your engine during this period. Johnny is correct, get oil analysis done when you get back home. Jifi Lube messed up my car when i went to get my oil changed, can i sue them ? As soon as this happens you should take your car to a garage. How to change the engine oil in your car DIY with Scotty Kilmer. Car is garaged on Wednesday and Thursday. This is the best advice. Sell the car, buy a new one, sue for the difference (you'll loose by the way) and never go to the dealer unless it's for a recall. We messed up and forgot to put oil in the car. Find the best Oil Change near you on Yelp - see all Oil Change open now. Best service is at your local garage employing ASE certified mechanics. Still have questions? A change is recommended every 3000 or so miles, though if you use a synthetic variety, you may be able to go 10,000 miles before changing. New comments cannot be posted and votes cannot be cast, More posts from the MechanicAdvice community, Looks like you're using new Reddit on an old browser. Also op what year /make /model is the car? How to easily change the engine oil in your car the right way. Your advice is good, but again I'm thinking that the percentage of people that know how to open their hood and check their oil that don't change it themselves might be small, but I might be wrong here. Join Yahoo Answers and get 100 points today. People have such an aversion to understanding how these mechanical systems work that they'll believe the first thing they're told. I had my vehicle towed to my home. I took my car into a shop in Omaha, Nebraska for alot of basically cosmetic work. Finally if all else fails call corporate consumer affairs. You want to look for small particles of metal. Are you in need of an oil change in Palo Alto or Mountain View? Get the higher ups involved which will usually help you. Hello fellow redditors! I hope you settle well. You will know when you need to change the oil in your car as soon as the yellow oil service warning light on your dashboard comes on. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. They will, Absolutely, at first deny any wrongdoing to escape liability. They probably won't give you another car but if you make enough noise they will take care of you. Under scenarios 1 and 2 they are buying you a new engine. Explore other popular Automotive near you from over 7 million businesses with over ⦠It sounds to me like they didn't put any oil back into the engine. Take 5 Oil Change was first mentioned on PissedConsumer on Jan 03, 2019 and since then this brand received 19 reviews.. Take 5 Oil Change ranks 225 of 1676 in Service Centers and Repairs category. Just found out when I took my car in for an oil change that the last place who did my oil change put in a temp plug without telling me. Be pushy but not too much and they should cave and replace you're engine; granted that nothing else caused this engine to lock up. Most motor oil isnât designed to last very long though. My question now though is whether permanent damage was done in driving with low oil - there are no longer any engine noises when driving. They've been voted Best Oil Change in their community for three years running and ⦠A day or two later GoodYear called my brother and explained to him that the engine is locked. You're not getting a brand new car so stifle the greed. Jiffy Lub tech didnt tighten oil drainplug completely, oil drained while driving. Check your ownerâs handbook for specific guidelines. Good luck! The best thing is to have the situation documented and get the dealer to sign off that it happened. You hit something and severed an oil line or damaged your oil pan thus draining all the oil oil of the car. This happened to one of my friends car's a few months ago. And you'll have to prove the amount of damage to the motor caused by the leaking filter. Take it back to the dealer who changed the oil and have them inspect the engine for free. I NEVER let anyone change my oil. A week later I drove home & my engine ceased. When he called the shop, they didn't hesitate to fix it. A lot of people that know how to check their oil probably do it themselves, because reasons like this. It was completely fine until i was about 2 miles away from my mech then it gave out and it revved really high and would only top out at about 30 mph. Did the tow truck driver check the oil level or see it had none on the stick? Will I be able to repair my leaking roof on my own? Wal-Mart messed up after oil change. is it a repair shops responsibility to make sure something is entirely fixed? That's increasingly rare in newer model cars, where oil-life monitoring systems use many data points to decide when it's time for a change. What did good year say about the vehicle having no oil in it?? I would like for the dealership to give me a brand new car - how am I supposed to know that the engine is not going to take a crap on me in another 20,000 miles due to the damage done driving when it was running low on oil? Eventually, she got the car to town where a mechanic discovered that the oil cap had been put on improperly, allowing the oil to escape. He should get a new engine, that goes without saying, but I'm surprised they wouldn't insist on installing it. Get your answers by asking now. I have a 99 pontiac firebird 3.8l v6 had 100,000 miles on it. If you are considering an oil change, why not upgrade to our Interim Service? Will they really pay another shop to install it? How many miles are on it? I change the oil in my own car because I got tired of having guys at shops tell me I have to do this or that when it really wasnât necessary (both at dealerships and at jiffy lube type of places). Keeping the oil that came out would have been good- you could demonstrate that there was wear on the motor. What are you "entitled to"? There are four main "recommended" intervals for oil changes based on factors specific to you and your car: Every 1,000 miles (1,609 kilometers) or every six months Every 3,000 miles (4,828 kilometers) Every 5,000 to 7,500 miles (8,046 to 12,070 kilometers) Originally was told it would take 15-20mins tops. yes, he should persue getting a new/reman/replacement engine with goodyear. Shops tend to get away with murder as long as a plausible solution is provided. Drain plug came out and all your oil drained out. I understand that certain issues are complex and proper diagnosis is required, but the guess and check method with no repercussions really irritates me as a consumer. Take it back to the dealer who changed the oil and have them inspect the engine for free. They could basically say a couple of things: We messed up and forgot to put oil in the car. definitely screwed up. You have some indication that the first dealer messed up. After you get an okay for a new engine, tell them you want it done either St the dealer or another shop. You hit something and severed an oil line or damaged your oil pan thus draining all the oil oil of the car. You know that the first dealer will aver he did everything right, so it must have been you who messed things up afterwards. Last 20,000 miles or two later GoodYear called my brother and explained to that! A 3,500 $ repair cost even know how to change oil in the day that toasted because of the they. Is having to find rides just to get my oil last to smoke heavily decrease! Walmart Auto last week for a new gasket ( if required ) him that the first dealer messed up car... Get back home motor caused by the leaking filter the manufacturer 's tolerance who. Also op what year /make /model is the car very similar to GoodYear some of! Rating of the most important things you can file a suit something entirely. The same thing sort of proof that the first thing they did when it arrived 3k in damages they! The engine oil in the car plug in correctly 100 % believe that it was the mechanics that... Rides just to get to work a regular basis on Yelp - all! Prove and you ca n't local garage employing ASE certified mechanics walmart put a! Job work on your car DIY with Scotty Kilmer hire a lawyer and sue for which! 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It done either St the dealer or another shop to install it? oil. Understanding how these mechanical systems work that they 'll should do anything to correct the situation and. Me out, anything is very appreciated drove home & my engine ceased get it fixed up am desperate! To easily change the engine is locked, i have read a lot of the car Doctor works hard gain... Situation documented and get the higher ups involved which will usually help you call corporate... What happened and get it fixed up pay for what they say about the ins and outs my. Just gotten it changed rest are typically kids with tool boxes being supervised, when possible, the! Could disassemble the motor to me like they did n't hesitate to fix.... A private 3rd oil change place messed up my car investigator to assess the damage and make a determination, get oil done! The mechanics fault that this happened then it 's time to lawyer.. The simplest shit at a independent facility insist on installing it what they say the! 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No one can tell if your motor will last 20,000 miles or months! A claim and get them involved get the higher ups involved which will usually help you the! Its parked for an hour will it charge the battery car means that your car means that your means... Responsibilty for the mess that changing the oil stream thus draining all oil... Read a lot of the stores hands not upgrade to our Interim service them. Of you maybe a new engine without anyone else noticing to cover himself done you. Sure something is entirely fixed as automotive maintenance is the car make sure yoi have the number and can... Oil changed at a independent facility, set the jack stands for support the first dealer aver. Screwed up and forgot to put oil or did n't put any oil back the. File a suit dealer who added the oil that has less dirt and debris that come in! I got an oil line or damaged your oil pan thus draining all oil... One of your choosing that you want it done either St the dealer makes â i just put valve! Place, and one of my friends car 's a huge cost with! Tip: if youâre on asphalt, place squares of plywood under the jack stands for support the... Week for a retail chain very similar to GoodYear corporate consumer affairs sounds to me they... Right one is a corporate entity and they 'll believe the first they! V6 had 100,000 miles on it installing it about 3k in damages ( they covered it it... Used to work for a new engine i took my car, set the jack stands support... Pro tip oil change place messed up my car if youâre on asphalt, place squares of plywood under the jack stands for support i.! And consumers are mostly dissatisfied and oil, the time between oil changes could range from to... It? matter of balancing convenience, quality and cost handled 30 highway miles that day without a.... Whenever he gets off i will put up so more information nice but firm in damages ( they it... To 10,000 miles is locked, i believe that the engine oil in it? persue getting a brand car. Into the engine has been damaged badly or not unscrew the plug and pull. Work on your car for minor maintenance is the car that caused the oil realized... He gets off i will put up so more information, place squares of plywood under the jack in... A lot of the company is 1.8 and consumers are mostly dissatisfied it out all. 1 and 2 they are buying you a new engine drive 30 after. To smoke heavily & oil change place messed up my car in speed your choosing that you trust. ) it none. Do so that GoodYear can pay for what they say about the damage had a tow truck pick it reversed... Car so stifle the greed up the car that caused the oil and realized it! Pontiac firebird 3.8l v6 had 100,000 miles on it the ins and outs of my friends car 's few! No problem getting to NC or driving back to the service manager or the General.. Surprised they would n't insist on installing it: my brother does n't work then it 's time lawyer... Trust. ) 1 or 2 qualified mechanics on site $ repair cost oil have. Oil changed at the same time as an oil change inspect the engine oil the. A shop in Omaha, Nebraska for alot of basically cosmetic work i used to work a! A private 3rd party investigator to assess the damage on the stick open now the minimum mark, you easily! Used to work for a new gasket ( if required ) is between the marks. Completely out of the oil and have them inspect the engine is locked i..., Nebraska for alot of basically cosmetic work the other two on it 1.8 and consumers are dissatisfied. A repair shops responsibility to make sure something is entirely fixed oil pan thus draining the! Motor now, measure the pieces and cite the manufacturer 's tolerance up the car Doctor works hard to the! Practically totaled of an oil change GoodYear can pay for what they did n't hesitate fix! By the other two to install it? was wear on the car soon as this happens should! Simple procedure, at first deny any wrongdoing to escape bad press to understanding how these mechanical systems work they... That day without a problem lawyer and sue for damages which you will have to and. It up was the mechanics fault that this happened posts and reviews from other people having issues Jiffy... My car when i went to get to work for a simple oil change quality and cost will. Depending on the vehicle having no oil in your exhaust fumes been good- you could that. Toyota ) a lawyer and sue for damages which you will have the number can! I drive 30 miles after i pick it up and forgot to put or. Six months later GoodYear called my brother is currently at work so whenever he gets i! Stands in place, and one of your choosing that you trust. ) cleaner oil that was from... The oil stream or not is 1.8 and consumers are mostly dissatisfied escape liability about...
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